Cork City Libraries.ie

About Us

Policies

A number of by-laws, policies, and guidelines help to govern procedures for the overall benefit of members of and visitors to Cork City Libraries. Some policies are for the protection and safety of library visitors and library staff. Further details below.

Internet & computer facilities

You can book sessions on our public-access computers in any of our Lending departments, at €1 per half-hour session . Standard printing costs 10c per sheet or 50c per sheet for colour printing. Our public-access workstations contain Internet and general applications software. Regulations governing the use of public-access computers within library premises can be viewed by clicking on regulations for use of library internet computers (HTML version) or PDF for downloadable version.  

Using mobile phones

  • Please respect other library users;
  • Please set your phone to silent, or to a quiet ring-tone;
  • If you receive a call please reply quietly and discreetly, and use hallways to receive and make calls.

    Exhibition Spaces

    Application can be made to the City Librarian for use of library spaces to exhibit works by groups. Space, however, is very limited. Cork City Council’s Arts Office is currently drafting an Exhibitions Policy to regulate external applications for exhibition spaces.

    Posters/Notices

    Posters, notices, fliers, and advertisements for display in library premises may be submitted to library staff. The librarian in charge determines what notices may be displayed, based on established library practice and guidelines. Typically, notices advertise artistic events, entertainment, continuing education, and other resources benefiting communities and individuals.

    Kids & Teens: Code of ethics

    Cork City Council is currently drawing up a code of practice for services to children & young people.

    Regulations for Use of Library Internet Computers

    Cork City Libraries endeavour to enrich the lives of individuals and to empower citizens, through supporting lifelong learning, by providing ready access to local, national and international information sources. The resources of our libraries are freely available to all sectors of society. Cork City Libraries support government initiatives to develop the Information Society by promoting equality of access and opportunity.

    The following conditions apply to usage of the Libraries’ public Internet facilities:

    • Users must be aware that the World Wide Web is an unregulated information network, enabling access to ideas, information and images.
    • All users are required to comply with the Libraries’ Internet usage and booking regulations. Users are required to be responsible in their use of the World Wide Web.
    • Library personnel reserve the right to terminate an Internet session at any time.
    • Cork City Libraries cannot guarantee the accuracy of information on the World Wide Web, nor can they supervise or accept responsibility for content accessed by any user. The Libraries accept no responsibility for damage, loss, costs or expenses arising either directly or indirectly from use of the Libraries' computer services.
    • Users may register with any free Web-based e-mail address services. Users must, however, neither send nor receive inappropriate mail. Cork City Libraries cannot accept responsibility for any communication received or sent by personal e-mail account holders.
    • Parents/guardians are obliged to take responsibility for their children's use of the Web. Children under 16 years of age must have a consent form signed by a parent/guardian.
    • The use of chat room facilities is not permitted.
    • Cork City Council will scan all public terminals, at intervals, for inappropriate images, e.g., pornography. Special software on public workstations in the Library will monitor any viewing or downloading of inappropriate images or sites. Cork City Libraries will report the viewing of any illegal images on Library Internet facilities to the Gardaí. Extra restrictions govern children’s Internet facilities in the Library.
    • Users may not create, access, copy, store, transmit, download or publish any material which
      • is obscene, racist, defamatory or illegal
      • causes harassment or gross offence to others
      • constitutes a breach of copyright laws or licensing agreements.
    • Users may not:
      • Use the Libraries’ workstations to gain unauthorized access to the Libraries' networks or computer systems or to any other network or computer system
      • Obstruct the work of others by consuming large amounts of system resources or by deliberately crashing any library computer system
      • Make any attempt to damage computer equipment or software
      • Make any attempt to alter software configurations in a malicious manner
      • Make any attempt to cause degradation of system performance
      • Use any library workstation for illegal or criminal purpose.
    • In the interest of equality and fairness and in order to ensure the effective use of library resources, users must abide by booking procedures and operational arrangements in force in library premises.
    • Users who wish to appeal decisions relating to the above policy and procedures should do so in writing to the City Librarian.
    Contact your local library for information on times of Internet computer availability.

    Access all areas

    Cork City Council has adopted a collection development policy called Access all areas covering the selection, acquisition, and management of stock in all formats, including electronic. It aims to ensure that libraries in the Cork city network provide the right book (and other material) for the right person at the right time. Access all areas policy covers popular lending materials for children and adults, research stock, local studies materials, stock in Gaelic and other languages, and music and multi-media. The policy covers not only the collections built up by the Libraries but also how Libraries will provide access to materials which we do not have, through inter library loans, co-operative ventures, and most importantly through electronic access.  Cork City Libraries actively contribute to the social inclusion policies of Cork City Council.   

    By-laws

    Cork City Council is currently preparing a revised draft of the Libraries By-laws

  • Social Media Commenting Policy

    This policy outlines participation criteria for postings and published commentary on any of the Cork City Libraries’ social media sites, including but not limited to Facebook and Twitter.

    Cork City Libraries use interactive online social media to share information, gather feedback, and create a dialogue with our community. We welcome your input and thoughts, but will remove comments or content that includes:

    • Obscene or racist content
    • Personal attacks, insults, or threatening language
    • Potentially libellous statements
    • Plagiarised material; any material in violation of any laws, including copyright
    • Private, personal information published without consent
    • Information or links unrelated to the content of the forum
    • Commercial promotions or spam

    House Rules:

    • Cork City Libraries’ social media sites will be monitored on a regular basis during normal hours of operation.
    • We welcome feedback and ideas from all our followers, and will endeavour to join the conversation where possible. However, we may not be able to reply individually to all messages or comments received.
    • Individual enquiries can be dealt with by emailing libraries@corkcity.ie or by ringing telephone number 021 4924900 (9am to 5pm Monday to Friday).
    • We will endeavour to ensure that any emerging themes or helpful suggestions are passed to the relevant people.
    • Please note if your username contains a swear word/expletive then we will not be able to reply to you or RT something that you have asked us to.
    • Comments should not advertise commercial products or services.
    • We may share or retweet information that we think will be of interest or use to people. But please don’t be offended if we don’t retweet something you ask us to: as a trusted organisation, any sharing of information could be seen as endorsement of a particular view, individual or organisation, and it’s important that we remain impartial and protect the council’s reputation.
    • Cork City Libraries are not responsible, liable for, and do not endorse the privacy practices of Facebook or Twitter or any linked websites. Your use of Facebook, Twitter, and any linked websites is at your own risk.
    • This comment policy may be revised at any time.
    • By choosing to comment and/or utilise any Cork City Libraries’ Social Media sites, users are deemed to agree to this policy.